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Packages
Membership Tiers For Any Business Need
All our memberships are built for the entire Organization and all its staff to be able to use. Membership size is based on the type of support you need:
ON TOOL = Help Maximizing the Tools
API = Backend Support With the Code
ENTERPRISE = Help with tools like ERPs
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If you need any help picking out the membership that is best for you, please contact sales at the demo button at the top of this page.
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Our memberships can always be upgraded, so feel free to start at our minimalist package and we can go up from there.
$375 a month
Annual Commitment
For companies needing basic ON TOOL Support
$399 One Time Setup Fee
UNLIMITED Consultations
UNLIMITED Requests
Setup All Technology
"ON TOOL" Integrations
Importing/Exporting Data
Automation Management
LIVE Issue Resolution
Video Delivery
* Does NOT Include API Development
* Does NOT Include Enterprise Support
$549 a month
For companies needing ON TOOL & API Support
$399 One Time Setup Fee
Annual Commitment
UNLIMITED Consultations
UNLIMITED Requests
Setup All Technology
ON TOOL & API Integrations
Importing/Exporting Data
Automation Management
LIVE Issue Resolution
Video Delivery
* Does NOT Include Enterprise Support
$850 a month
For companies needing a SENIOR Strategist
$399 One Time Setup Fee
Annual Commitment
UNLIMITED Consultations
UNLIMITED Requests
Low Code/No Code Support
"On Systems" Integrations
Data Management
Automation Management
VIP Launch Events
Custom Video Trainings
Set Up Your Membership Below
All Memberships Renew Monthly on the Same Day As Signup
Annual Commitment
Setup Fee of $399 Billed After Completing First Project
These membership add-ons can get you even more support for your business
How do I share my account access with Kihbba?
All our clients use Lastpass to securely share passwords for admins accounts. We do this to build integrations at the highest level user account so maximum data points can be accessed. We have work arounds for security if needed.
Can we sign a Non Disclosure Agreement?
Our basic Terms of Service includes statements surrounding boiler plate MNDA language. However, if you have an original copy you'd like signed, just let us know and we are happy to stroke the digital pen.
How do I cancel?
If you ever decide you don't want to be a member here anymore, we convert your membership dollars to a retainer and bill at $125 against the work the team has done. While we won't bill for any overages from membership utilization, we will only return the remainder of the unused retainer/membership fee.
What does "Unlimited" mean?
We have tried very hard to build a unique support model here at Kihbba. If you need it done, we want you to ask. While most our members use the service between 2-4 hours a month, UNLIMTED means UNLIMITED. Feel free to reach out any time something needs to be done. We do ask that you just keep in mind you are one of hundreds of members active at any time....so try to be respectful of everyone's time.
Do you store my data locally?
Oh heck NO! In fact, it is a protocol here at Kihbba to regularly check developers computers for any practices that might compromise you or us. Ask more about this if you're ever curious.
When does the clock start on my membership time?
During your onboarding call, we will map out 3-5 tickets we can immediately go to work on for you. Once that list is complete, the membership time starts. So we don't "start the clock" till we deliver your first project back to you to your satisfaction.
How long will my projects take?
We currently staff our teams to ensure we are delivering the first project in 7-10 days, and each subsequent ticket or request is completed ASAP, often within 48 hours. During the request process, you can indicate a more urgent priority, but it's always best to give us a little time since our ticket load can be in constant flux. By all means, for fastest result, call 704.251.7900 and press 1 for tech support.
Do you have a complete Terms Of Service I can see?
Absolutely. Feel free to visit HERE in order to see our current TOS.
Got Questions?
It's okay, you're not alone...
FAQ
These are just a few of the common questions. If you have more questions please email experts@kihbba.com
