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Concierge Software support
Run by Kalani Thomas, Software Expert and Partner to over 100 software companies. Backed by an amazing staff of tech geeks.
We aren't software, just the people that are experts in yours. Here to help you select, setup, automate, integrate and support your software tools and all their users.
Making sense of the clutter
With over 5,000 software tools you can use to run your company...
...how do you even begin to start making sense of what to use, how to set it up, what can be integrated, what can you automate, what can AI help with, and so much more...
...answering these questions...that's Kihbba
350+
Technology Partners
100+
New Members Annually
2,833
requests Completed in 2023
Software Selection
Not sure what software to use?
As experts in over 350+ technologies we can help you assess the best tools for the job. We always factor in these three important variables:
Adoption: How easy will it be for you and your team to use the solutions we recommend? If no one uses it, what's the point of having it?
Expense: Good tools don't have to cost a lot of money, but cheap tools don't always scale. We will help you find tools that fit your budget, or, even trim off excess tools you don't need.
Use Case: Does it fit your needs? Is this the right software to do everything you will need it to do for your company?
Technology Consultations
Access to the best experts in your software
Consultations, conversations, call it what you want...we are here for you when you have a need for a live person
Best Practices
Ever want to know what else you could or should be doing with the tools you're trusting to run your business? Talk to a technology expert 365 days a year.
Process Mapping
Have an expert in your software map your business processes for maximum integration and automation involvement. Lets get your software doing more of the heavy lifting.
Training
No matter who on the team needs training, we are here for them. Get training one on one or as a big team. Trainings are recorded to rewatch later.
Demo Support
Have an upcoming call with a software company and want a member of our staff there for support? We are happy to attend and ask all the technical questions for you.
Troubleshooting
Not everything is going to work correctly all the time. When things seem a little off, let an expert know and we will do all the troubleshooting for you so you can get back to work.
Recorded Solutions
Once our experts are ready to deliver a project, you can have a custom video made showing your solution, or a live session with a trainer, also recorded for your records.
Integrations
We currently integrate tools in 3 ways
On Tool
Middleware
API Customizations
Our integration goal is to change the state of your technology from something you update, to something that updates you.
Check out these common tools we customize and integrate
Data manipulation
Let Kihbba move your data across systems
If your data is in another tool, in random spreadsheets, or generally "a mess" as some of our members described it before meeting us...let us help.
Exporting: Take all your data from whatever sources you have today and cleaning it so it's ready for importing into your tools.
Importing: Get your exported and clean data loaded into the software systems you need to manage your businesses most valuable asses...your insights.
Real Time: Sometimes your data needs to be everywhere, all at once, right now. We can move data using integrations and API connections
Dashboards: Need help building KPI reports and dashboards? We can help shape your content to give you the right insights.
automations
Let the robots do it!
Automations run our business, and they can run yours too. All those mundane IF/THEN moments in your business can be left to the bots!
Copy & Paste
Get rid of all those copy and paste moments by letting bots do the mundane stuff
Client facing
Automate interactions with clients. Text messages, emails, phone calls, applications, contracts, etc.
Documents
Making common documents like proposals and contracts available with the click of a button
Financial Bots
Move around data and create efficiencies when invoicing, quoting, or making a sale
Data Management
Bots made to slice and dice your data so it is in the right place in the right format at the right time
People Actions
Helping to direct your staff to do important tasks before they slip through the cracks
Status Updates
Update your audiences anytime, anywhere, with status reports and communications done for you
Mundane Stuff
All the common little things in your environment that bug you or slow you down daily
You name it...
We build roughly 14,000 bots a year for our members...so we can do it if it can be done...just ask
Artificial Intelligence
Leverage AI technology to further improve business process, decision making, and overall efficiency
Our AI Services are offered as an add on, or stand alone service.
Please ask about what works best for your company.
Custom AI
Help configure the custom utilization of AI into your business for your unique case.
AI Training
We will provide trainings and workshops around utilization of AI programs like ChatGPT.
AI Ethics
We provide guidance on ethical utilization of AI programs to ensure safe and fair usage.
AI Consulting
We will keep you informed and educated on all AI technologies you may need for your business.
analytics
Analyze business data using AI to help you take faster more actionable steps in your business.
Prompt Engineer
Get access to an expert level prompt engineer to help get exactly what you need from AI
Automations
Helping you automate business process using natural language in your daily workflows.
AI Employees
Utilize Kihbba's recruiting branch to find candidates that are AI trained, or get your staff trained.
AI Finance
We will train you on how to get support with your finances using AI programs and best practices
Kihbba Support
Get UNLIMITED Support everyday of the week
Just remember 7's:
Were here 7 days a week
7am to 7pm (eastern time)
and we give you 7 ways of interacting with us
TECH EXPERT
REACH YOUR BUSINESS
HOURS
7am-7pm EST
SCHEDULE
CALL
TICKET
SYSTEM
AUTOMATION
REQUEST
CALL
US
TEXT
US
US
LIVE
RESOLUTION
UNLIMITED SUPPORT: We don't care the number of requests you make, it's ALL COVERED! Work with our team 20 hours a year or 20 hours a month. We are here for small or big projects.
LIVE RESOLUTION: The digital version of walking into our office with your computer and tapping on the screen. Connect LIVE with a developer within 2 minutes over zoom for emergencies.
2 Hour Resolution Quotes: On every request made, the project management team will quote the amount of time it will take to complete, as well as start and finish dates.
Kihbba Guarantee: Software delivery is sometimes a little late. We try our best to be on time, but if something is ever late, we multiply the late time by 7 and add to your membership time. So if we are ever off by even a day, you get a whole extra week of our time added to your membership.
Testimonials
Don't take our word for it.
Check out what some of our customers have said about us...
Randy Hargett
Dave Ramsey ELP
The relationship that I have built with the folks at Kihbba has been one of the most significant business decisions I've made in the 20 years of my insurance business. I had researched and interviewed several companies that had expertise in the technology and automation tools that I needed for my business which lead me to Kihbba. Kalani and his team have helped me automate some of the most labor intensive parts of my business process and they have been available to me 24/7 as we have continued to fine tune the automation and upgrade the technology. Today, I simply consider Kihbba to be a part of my team and as new ideas come to the table, they implement them for me. If you are looking for a forward looking technology partner for your business, connecting with Kalani and Kihbba will be one of the best business decisions you could ever make.
Michael Williams
Marketing Agency
The whole team at Kihbba has been fantastic. They've worked closely with me not only to build out our CRM and integrations but to consult on best practices and to provide creative and strategic recommendations on how to make our company more efficient.
HIGHLY RECOMMENDED!
Bruce Landis
Insurance Agent
The team at Kihbba just finished a 2 hour zoom call where they did all the work to set up my new texting system! Their service and help has been off the charts... so glad my colleagues recommended them for our automation and integration needs!
New Members
How it works
STEP 1: Activate a Membership
STEP 2: Meeting 1 - Software Deep Dive
STEP 3: Meeting 2 - Process Deep Dive
STEP 4: Solution Designed and Project Starts
Ongoing Support
STEP 1: Access members area for 7 ways to talk to Kihbba
STEP 2: Tell us what you need in detail
STEP 3: Your request will start being worked on in queue
Ongoing Project Management
Meet with your team every week...
Or use the service on demand. Whatever method of support makes the most sense for your business is how we will support you. Just set a schedule or hit up the members area.
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